The Executive Team

Corporate Officers

w mark hamilton ceo president northstar memorial group
W. Mark Hamilton
President &
Chief Executive Officer

People first. That’s Mark Hamilton’s motto, and everyday, he puts his 24+ years of experience to work creating an environment where employees know that they matter. Mr. Hamilton has mastered many professional responsibilities, including corporate acquisitions, financial and operational management, corporate development and sales leadership. Through it all, he has developed a deep passion for the importance of company culture. Mark leads NorthStar Memorial Group as a company that cares about its employees, their families and the life-changing work that we do together.

northstar memorial group brian sullivan chief operations officer
Brian L. Sullivan
Executive Vice President and
Chief Operating Officer

Brian Sullivan’s industry experience dates back to 1986 when he began in pre-need cemetery sales. Over the next 18 years, he held various sales and operations roles before joining Mark Hamilton in the early days of NorthStar Memorial Group. Brian leads the company’s marketing, sales, service and operations teams. He believes in building a long-term enterprise with long-term people, so he makes a point to make company decisions that encourage lifetime relationships with our employees and the communities we serve.

northstar memorial group shinder cfo
Mark Shinder
Executive Vice President and
Chief Financial Officer

From New York to NorthStar—that’s Mark Shinder’s journey. Before joining our team in 2006, Mark was an equity strategist at a Wall Street securities firm, and prior, he served as a senior advisor to leading multinational companies for more than ten years. Today he brings his unique talents to our company by taking thoughtful care of all financial activities, including financing, acquisition analysis and structuring, and more.

Divisional Senior Vice Presidents

john renfro sr vp operations funeral director
John Renfro
Senior Vice President of National Operations

Caring for families is more than a job to John Renfro. It’s his calling – from working with vendors to ensuring every ceremony reflects the unique life it has been designed to honor, to comforting those who entrust us with this sacred task. John has been an active, licensed funeral director and embalmer since 1993. He joined the company in our first acquisition where he worked as a funeral director and in the years since 2004 he has steadily risen through the ranks with hard work, passion and dedication.

donna wagner sr vice president sales northstar memorial group
Donna Wagner
Senior Vice President Sales,
Pac-West Division

Donna Wagner brings more than two decades of industry experience to the NorthStar Memorial Group team. She has a passion for facilitating ideas that empower families to create truly customized memorial and end-of-life ceremonies for their loved ones—both at the time of need and in advance. Donna also works with many diverse ethnic and religious organizations and enjoys collaborating with them and learning from the many diverse cultural traditions in funeral services.

Thomas Reichert
Senior Vice President Sales
Eastern Region

Tom Reichert began his career as a licensed funeral director and embalmer, this is where he developed the unequivocal belief that everyone needs to make their memorial and funeral decisions in advance. As an industry professional for more than 30 years, he has had responsibility for both operations and sales.

Seth Marrs
Senior Vice President of Sales Support
sam upton vice president sales smart cremation
Sam Upton
Senior Vice President of Sales,
Smart Cremation
vinnie facinto vice president operations business development
Vinnie Facinto
Senior Vice President of Operations and
Business Development, Smart Cremation